| Reservation Procedure | contact us
After making sure which items you want to book, please write to our reservation email: ella@100t.com. We check every hour during our working time and reply as soon as possible. (Before writting this email, if you have any quesiton, you could leave a message on our message board or send us an email, we will reply you a.s.a.p.)
In your email, please mark your name, passport No., the items you want to book (This is very important.). If possible, please let us know from which city you will travel to Sanya or Haikou, and then to where you will travel.
After receiving your reservation email, we will check the hotels and flights’ availability for you. If there are rooms or tickets available, we'll send you a quotation.
After receiving our quotation, if you think the price is ok, please kindly let me know. After booking the rooms and tickets for you, we will send a confirmation letter to you. Please find the EXAMPLE.
Please read our confirmation carefully, especially for your name and passport No. (If you book flight, these are very important.) If no problem, please firm up it with your signature, then fax or send back to us.
After all, please send/fax your credit card information to us. (Our confirmation would instruct you how to do it.)
After receiving your credit card information, your booking is finished.
If you need airport transfer service, please kindly let us know. We will arrange it for you.